Retailers are heading into one of the most volatile peak trading periods in years as inflation, shifting consumer behaviour and supply chain pressures collide.
The legacy of COVID, coupled with the "Amazon effect" of customers expecting quick deliveries of consumer durables has led to a year-round Christmas frenzy level of demand for the nation's logistic firms.
Raghav Sibal, Australia-New Zealand managing director of global supply chain technology company Manhattan Associates, tells a poignant story of the wasteful practices happening in the supply chain that could be avoided.